Refund Policy
Learn about our refund policy to understand how we process returns and refunds.
Save Mart Return & Exchange Policy
1. Exchange Timeframe
Products can only be exchanged within 7 days of purchase, and only from the same branch where purchased.
2. Items Not Eligible for Exchange
- Frozen items
- Cosmetics
- Toys
- Crockery
- Electrical items
- Stationery items
3. Original Receipt Required
You must present the original receipt for any exchange or claim.
4. Promotional Items Not Exchangeable
Products sold under offers or promotions will not be exchanged or returned.
For more information, please contact our customer service team.